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Point in Time Counts and Action!

Point in Time (PIT) “reveals” are beginning to surface. Over the years I’ve heard various discussions surrounding the value of local counts. In my experience, one of the biggest difficulties…

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Data Quality Again…

Recently I was discussing the importance of how performance outcomes are ultimately designed in software. My colleague commented, “And then there are all the problems with data quality.” I replied,…

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Announcing the PIOSA!

The Leap Ambassadors, are a private group of community leaders who believe in shifting mindsets across both social and public sectors to embrace high performance organizations.  Their work is to…

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Before You Analyze…

Have you been in meetings where you were presented reports that later you wondered how they related to the task at hand? The purpose of a review is as important as…

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Data collection for BHAGs

Recently, a FaceBook friend posted a definition of “Big Hairy Audacious Goals” (BHAGs). It read something like this, “The power of a BHAG is that it gets you out of…

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Reporting for CES

Recently, I’ve heard frustrations over the way Coordinated Entry Systems (CES) operate, but when I inquire in regards to “what do your reports say?” I usually get blank stares. Purely…

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